Privacy Policy

Milestone strives to be your reliable partner and your privacy is important to us. We are committed to protecting your personal data and with this Privacy Policy, we will inform you on how we apply your personal data when you visit our website, when you contact us, and when you sign up to join our community.

If you have any questions which are not answered in this Privacy Policy, or you would like to assert your privacy rights to be informed on the data collected, make corrections or deletions, or make withdrawal of consent, you can contact us at.

Milestone Systems A/S
Group Data Protection
Banemarksvej 50 C
2605 Brøndby

When you visit our Website

Milestone Systems A/S is responsible for our website and processes data on behalf of the Milestone Group Companies and our local offices. You can find a list of our group companies and local offices at This list may be updated from time to time. Milestone works with Partners who market and
sell our products, and with Partners who offer Milestone related products, services, and activities. You can find information on our Partner network at We are on an ongoing basis expanding our Partner network.

Milestone shares information with the Milestone Group Companies, and with our Partners consistent with this Privacy Policy and applicable laws. We will apply the information to provide and improve our products, services, the content of our website, and our advertising activities. This Privacy Policy outlines the personal data we may

collect and store, and how we use personal data for these general business purposes.

Personal Data

Milestone will not collect any personally-identifiable data about you (e.g. your name, address, telephone number, or e-mail address) through our website, unless you have provided it to us voluntarily.


When you browse on our website you will provide machine readable trails by using your IP-address. Please refer to our Cookie policy https:// We may collect information regarding visitors’ activities on our website. This information is aggregated and
used to optimizing our website and help us provide useful information to our visitors and making your visit to our website as convenient
and interesting as possible. Log reports on accesses to our websites and the use of cookies and web analyses are very important for this purpose.

We will not be able to identify you based on your IP-address alone, but if you provide personal data such as your name, your e-mail, or equal contact information, we will be able to combine your IP- address with your personal data.

When you provide Personal Data

Collection and use of Personal Data You may be asked to provide personally- identifiable data to Milestone in order to use our website and the functions we make available for visitors, and for us to respond to your questions or requests. When you create a Milestone log-in
or use other of our many services to learn more about our products, make free downloads, or apply our features, we register the personal data
you provide in the contact form such as your name, mailing address, phone number, email address, and contact preferences. If you sign up for an event, we may also ask for your meal preferences.

How we use your Personal Data

We use personal data to respond to your requests, or contact you via mail, e-mail, or phone to fulfill your request or provide service communications. We will also use personal data to help us develop and improve our website, services, content, advertising, including through
auditing and data analysis, statistics, surveys, research purposes, and other lawful processing for our reasonable business purposes. The
personal data we request in our contact forms are minimized to the relevant data required for its purpose, but we may ask for your consent to use your data for other purposes such as marketing activities, see our information below under “Consent”. If you agree to receive our products,
Milestone will use your personal data to contact you for marketing similar products.

Sharing Information

From time to time, Milestone will make certain relevant personal data available to our Partners that work together with us to provide products
and services, or that help us with marketing to customers. When you ask to be contacted about a Milestone product, a Milestone employee will
contact you and/or we may forward your request to our distributor or reseller partners who will contact you and for this purpose, they will receive your personal contact data. You find information on our Partner network at partner/.

If you chose to participate in competitions or other promotion programs offered by our Partners, we may use the personal data you provide to administer those programs, and we may also provide our Partners with aggregate – but not individual – information about visitors and
users of our sites and links to their sites.

Milestone has outsourced certain functions to our service provides and we may share your personal data with our service providers for the specific
purpose of their services. These services include information processing, managing and enhancing customer data, providing customer service,
assessing your interest in our website and services, and conducting customer research or satisfaction surveys. These service providers are
obligated to protect your personal data. See also our information below under “Safeguards for transfer of Personal Data”.


We may ask for your consent to allow Milestone to contact you, or to keep you posted on Milestone’s latest announcements, or to receive our free newsletter or other marketing activities, online surveys and competitions. You will find consent forms when using Milestone’s website,
including when you open a My Milestone account. We will use your email address and other personal data you provide for these marketing activities and for uses as stated in this Privacy Policy.

If you do not want to be on our mailing list for one or more marketing activities, you can opt out anytime by updating your preferences or
withdraw you consents by contacting us using this link or by accessing your My Milestone account at

We will store your personal data while you receive our marketing material and up to six (6) months after you have ceased to be a potential customer
for our marketing purposes.

Terms and Conditions and Policies

From time to time, we may use your personal contact data to send important notices, such as communications about changes to our terms,
conditions, and policies. Because this information is important to your interaction with Milestone, you may not opt out of receiving these
communications as long as you have an ongoing contract with Milestone for delivery of our products or services, or a contract for other long-
term purposes.

Information required for other Legitimate

Milestone may be required by law, legal process, litigation, and/or requests from public and governmental authorities or court order to
disclose your personal data. We may also need to disclose personal data if we determine, it is required to enforce our terms and conditions or
protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal data we have collected to the relevant third party.

How we protect your Personal Data

Milestone takes precautions, including administrative, technical, and physical measures, to safeguard your personal data against loss,
theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. Milestone’s website may use Secure Sockets
Layer (SSL) encryption on web pages where personal data is collected. To make purchases from these services, you must use an SSL-enabled
browser such as Safari, Firefox or Internet Explorer. Doing so protects the confidentiality of your personal data while it’s transmitted over the

You may use certain of the services or applications made available by Milestone, like access to post on the Milestone forums, such as
Developer Forum or Support Community or our other social networking services. The personal data you share will be visible to other users and
can be read, collected, or used by them. Therefore, please notice that when you post personal data in such a forum, the information will
be made public.

Safeguards for transfer of Personal Data

Information including personal data may be transferred or accessed by companies and local offices in the Milestone Group Companies or
shared with our Partners for purposes as described in this Privacy Policy.

Milestone complies with the European Commission’s regulation (EU) 2016/679, General Data Protection Regulation, and any transfer of
personal data to Non-EU/EEA countries hosting Milestone companies or offices, Partners or service providers will be subject to safeguards
compliant to the EU Commissions Standard Clauses. Learn more about The European Commission’s safeguard clauses on

Third-Party Sites and Services

Milestone’s websites, applications, and services may contain links to our Partners’ websites, products, and services. Milestone’s services may
also use or refer to our Partners’ Milestone related products, services or activities. Information collected by our Partners, when you
link to their websites, may include location data or contact details, and is governed by their privacy practices. Milestone is not responsible for
the content of other companies’ websites or for their practices in collecting personal data. When you visit other websites, you should always read the website’s privacy policy and other relevant

Retention Policy

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy or for such longer retention period as required or permitted by law.

Kind regards,
Dutch Optics Centre
Last updated: May 24, 2018